No show and late Cancellation policy

Upon booking you will be asked to enter your card details via the booking app and accept the terms and conditions of the no show and late cancellation policy. No payment will be taken at the time of booking and you can cancel free of charge up to 48 hours before your appointment. A 50% fee will be taken if cancelled within 48 hours, or if do not show up to your booked appointment.

 

Terms of Service - Bridal bookings

 

By entering into a service agreement with Abby Kaye Makeup Artist (the seller) you (the customer) agree to comply with and be bound by the following terms and conditions of service and sale.
From here on ‘you’ refers to the customer/client and ‘us’/’we’/’our’ / the seller refers to Abby Kaye Makeup Artist

1. PRICING AND TERMS

1.1 Quotes 

Quotes are valid for the services specified in them and for 14 days from the date of the quote. Alterations may incur a cost rise, which will be reflected in a new quote. Please bear in mind that all quotes made are made subject to the terms and conditions of the sale and service. 

1.2 Price 

The price payable for the services is as set out in the invoice. We reserve the right to change the prices shown at any time and will contact you beforehand in the event of any alterations being made. 

1.3 Deposits 

Once we have sent an invoice to you, the deposit fee is due 14 days after the date stated on the in- voice. If for any reason you are unable to provide a deposit, your reserved booking date will not be confirmed. Deposits are non-refundable and non-transferable. Deposit payments can only be paid to us via bank transfer or PayPal. Deposits will be deducted from your final total. 

1.4 Confirmation 

Booking confirmations will be sent out to you via email. The due balance will be dated and the full payment is required 14 days before your booking date. 

1.4 Mispriced services, Misplaced Decimal Places or Otherwise 

If, by genuine mistake, we have under-priced a service, we will not be liable to supply the service at that stated price, provided that we notify you beforehand. In those circumstances, we will notify the correct price to you so you can decide whether or not you wish to go ahead with the service. 

1.5 Loss of earnings 

We cannot, and will not be held responsible for any loss of earnings, real or projected, as a result of a service not being as expected. 

1.6 Cancellations 

If you need to cancel your booking all deposit payments will be lost. Where possible please give us as much notice as you can. If you cancel less than 14 days before your booking date 100% of your balance will be due. If you cancel less than 30 days before your booking date 50% of your balance will be due. Any time before this will be just a loss of your deposit payment. 

In the extremely unlikely event that I am very ill, injured or have a family bereavement and I am unable to do your make-up on your booking date then I will do everything possible to find you an alternative make-up artist. If however, this is not possible then I will give you a full refund of your deposit/payment. Please note this is extremely rare and has never happened before. 

1.7 Travel and Accommodation 

Travel fees will be stated in your booking confirmation and invoice. If parking and accommodation are required, this will be expensed by the client. 

2. ADDITIONAL TERMS

2.1 Allergies / Medical Conditions 

If you have any medical conditions, sensitivities or allergies of any kind, you must make these known prior to your booking and / or trial. Abby Kaye Makeup Artist can not be held liable for any losses incurred due to the client’s failure and inability o advice of any known/pre-existing conditions. 

2.2 Confidentiality 

All information supplied by either party to the other and identified as confidential by the recipient shall be kept strictly confidential by the recipient and shall not be disclosed to any third party with- out the other’s prior written consent. All confidential information and documents supplied to either party shall be returned to the supply- ing party on expiry or termination of this agreement. The obligations of confidentiality in these Terms and Conditions shall remain in force after expiry or termination or any relationship between you and us. 

2.3 Governing Law 

The contract between you and us shall be governed by and interpreted in accordance with English law, and the English courts shall have exclusive jurisdiction to resolve any arising disputes. 

2.4 Entire Agreement 

These terms and conditions and contract details set out the whole of our agreement relating to
the supply of services to you by us. These terms and conditions cannot be varied except in writing signed by the owner of Abby Kaye Makeup Artist and will always supersede the customer’s Terms. In particular, nothing verbally agreed should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any services offered for sale by us. We shall have no liability for any such representation being untrue or misleading unless it
is made fraudulently. No delay or failure on our part to enforce our rights or remedies under these Terms and Conditions shall constitute a waiver on our part of such rights or remedies unless such waiver is confirmed in writing.